In the context of a Configuration Management Plan, what is primarily reviewed by the Change/Configuration Control Board (CCB)?

• A. Proposed marketing strategies
• B. Proposed changes to the IT systems
• C. Employee satisfaction surveys
• D. Customer feedback

Answer: (B)

The Change/Configuration Control Board (CCB) is primarily responsible for overseeing changes in an organization's IT systems. The CCB evaluates proposed modifications to ensure they align with the organization's goals, maintaining system integrity and stability while managing risks associated with changes. By focusing on changes to IT systems, the CCB assesses potential impacts on performance, security, and compliance.

This process is crucial for maintaining an organized and systematic approach to configuration management, which helps prevent unapproved changes that could compromise system integrity. In contrast, the other options relate to broad strategic decisions or external feedback rather than the specific technical and procedural changes managed by the CCB. Proposed marketing strategies, employee satisfaction surveys, and customer feedback are all valuable but fall outside the scope of the CCB's focus on configuration management within IT systems.