Which topic is commonly covered in security training?

• A. Customer service strategies
• B. Phishing
• C. Supply chain logistics
• D. Financial forecasting

Answer: (B)

Phishing is commonly covered in security training because it represents a significant threat to organizations. Phishing involves deceptive attempts to trick individuals into providing sensitive information, such as usernames, passwords, or credit card details, often through seemingly legitimate emails or messages.

Training on this topic helps employees recognize and respond effectively to suspicious communications, reducing the likelihood of a successful attack. By educating staff on how to detect phishing attempts—such as looking for unusual sender addresses, recognizing urgent requests that prompt hasty action, and identifying poor grammar or spelling in communications—organizations can bolster their defenses against cyber threats.

While customer service strategies, supply chain logistics, and financial forecasting are important in their respective fields, they do not directly address security risks in the same way that phishing awareness does. Focusing training on known vulnerabilities like phishing is essential for fostering a culture of security awareness and resilience within the workforce.